Refund & Transfer Policy
Costume College Registration fees are partially refundable according to the following schedule:
- Refund requests received by June 28, 2019 will receive a 75% refund
- Refund requests received between June 29, 2019 and July 24, 2019 will receive a 25% refund.
Time Traveler’s Gala and Fantasy Tea tickets are refundable (less a $10.00 processing fee) through June 28, 2019.
To request a refund please contact the Registrar or Costumer’s Guild West, Inc Attn: Costume College, 1839 Greenfield Dr., El Cajon, CA 92021.
All refunds will be issued by check.
Costume College Registrations, Time Traveler’s Gala tickets and Fantasy Tea tickets are transferable. The deadline for all TRANSFERS is July 21, 2019. For transfers made after June 15, 2019 the Buyer will not be guaranteed a personalized name badge and their check-in packets and/or tickets will be available for pick up at the Information Desk beginning July 25, 2019.
To request a transfer please contact the Registrar or Costumer’s Guild West, Inc Attn: Costume College, 1839 Greenfield Dr., El Cajon, CA 92021. The transferring party’s (Seller’s) request must include the name and address of the person the membership and/or tickets are being transferred to (Buyer).
By requesting a transfer, the Seller acknowledges that she/he has received full payment from the Buyer and that Costume College®/CGW, Inc. has no responsibility for arranging such payment. No membership or ticket may be transferred for an amount greater than the original purchase price. If the Buyer is not eligible for the price paid by the Seller (discount), the Buyer must pay the applicable differential to CGW, Inc. before she/he may participate in the transferred event.
Once the transfer has been completed, the Buyer will be sent a Welcome Letter. If the transfer is completed before March 31, 2019 the Buyer will receive a Registration Packet in April. If the transfer is complete after the March date, the Welcome Letter and Registration Packet will be sent together.
No CGW Event ticket or registration may be transferred for more than the original ticket price. Any holder of a CGW Event ticket who sells it for a greater amount than her/his original purchase price shall be banned from attendance at all CGW Events for a period of three years.
For additional questions please contact the Registrar.